Application Support Specialist – UNIX-SQL

Job description
**Immediate Joiners preferred

Dear Candidate,

Greetings from Infosys!!

We at Infosys are hiring for its Cloud and Infrastructure Services – Application support Specialist/Engineer.

Today, the corporate landscape is dynamic and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.

We assure that your career will never stand still, we will inspire you to build whats next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.

Your role

As an Application Support Specialist/Engineer you will work on supporting critical applications for leading global Financial Services firms.

Required

• Minimum 4+ years of experience in Application Support in Unix, SQL & UNIX scripting.
• Application support and knowledge on ITIL processes Incident Management & Problem Management.
• Knowledge of any programming language (especially Java) & debugging skills.
• Excellent communication and analytical skills.

Preferred

Understanding of capital markets and middle / back office operations in any investment bank.

Role Description

• Work actively with team members to analyze and resolve application issues.
• Incident Management (Incident resolution, stakeholder communication, bridge management, post mortem analysis and action items).
• User Ticket management (Backlog review, User interface and manual prioritization).
• Perform Monthly Metrics Analysis, Frequent Failure and Support Efficiency/Automation, Data queries from client Managers.
• Understand current queue of work items handed over across shifts and review criticality/priority.
• Planned/unplanned events Support BCP (Business Continuity Planning), Migration, Holiday activities.

Personal

Besides the professional qualifications of the candidates, we place great importance in addition to various forms personality profile. These include:

• High analytical skills.
• A high degree of initiative and flexibility.
• High customer orientation.
• High quality awareness.
• Excellent verbal and written communication skills.

Role: IT Infrastructure Services – Other.
Industry Type: IT Services & Consulting.
Department: IT & Information Security.
Employment Type: Full Time, Permanent.
Role Category: IT Infrastructure Services.

Education
UG: B.Tech/B.E. in Any Specialization.
PG: MS/M.Sc(Science) in Any Specialization, M.Tech in Any Specialization, MCA in Any Specialization.